Service Department

Service, Repair and Warranty

We have a well-equipped workshop and service vans that provide quality service and repairs for the mobility equipment (including stairlifts) that we sell.

Our Service Team services and repairs our full range of mobility equipment.  In addition to major repairs that are required from time to time, the team provides efficient service for the more typical repairs that arise from day-to-day use of products.  Examples include:

We are an authorised service, repair and warranty centre for all our major suppliers.

Modifications

Where appropriate, our team will complete modifications to equipment to make it more suitable for an individual user.  Modifications are undertaken in consultation with the customer and are subject to considerations such as safety, warranty and longevity.

Onsite or Pick Up and Delivery

We offer a pick up and delivery service that can be requested when a booking is made (local areas only).

Where appropriate, a Service Representative can come to you to complete service and repairs.

Charges

We offer a fixed price regular service for mobility scooters.

Other work is completed for an hourly rate, based on either an upfront quotation or time and materials (subject to the work being undertaken).

Contact

To contact the Service Department:

Phone: (08) 9535 1211

Email: service@emprisemobility.com.au